If a parking ticket is issued in error, contact Standard Parking at (804) 649-3025. Standard Parking is the company contracted to issue parking tickets in the Fan. If unable to resolve, you may request an administrative review by the City. The administrative review of a parking citation is limited to the following:
If any of the above conditions apply to your citation, you may complete an Administrative Review Form and submit it to the Parking Customer Service Specialist (PCSS) along with the appropriate documentation. The address and fax number are located at the bottom of the form. The PCSS will either schedule an appointment with you or contact you by phone, mail, fax or e-mail, regarding your appeal.
After reviewing the information you have provided and that of the parking enforcement personnel, the PCSS will issue a determination regarding your appeal as follows:
If your request is denied you may either pay the citation and any accrued late charges up to the date of your appeal or contest the citation to the Traffic Court at 900 E. Broad St., Room 102.